About The Pet Place
The Pet Place is a premiere mega-store specializing if fish and pet products and supplies. It has over 40 years of experience in providing thousands of pet lovers with top-quality pet products at affordable prices.
The Pet Place uses the latest SSL for maximum security during online transactions.
Almost all Livestock are covered with a 5 Day Arrive Alive guarantee.
Shipping Options & Rates
Orders within continental United States are shipped via FedEx.
Order Value Standard Ground Guaranteed 3 Day or Less Express
Up to $40 $8.99 $20.98
$40.01 - $60.00 $8.99 $21.98
$60.01 - $80.00 $8.99 $22.98
$80.01 - $100.00 $8.99 $23.98
Over $100 $8.99 $24.98
Express Delivery Options
The Pet Place accepts international orders for all products except livestock and frozen food. Payment should be made through American Express, Wire Transfer or Money Order is US dollars (minimum purchase of $150) For Transfer information, call 1-800-733-3829
If you are not satisfied with your order, you can return the product within 30 days and get a full refund as long as the product is unused and meets the following conditions:
For damaged, unwanted or defective products, call 1-800-733-3829, secure a Return Authorization Code and follow the return shipping instructions.
In the case of defective products, only return shipping through Standard UPS Ground, FedEx Ground and 4th Class US Mail will be refunded.
Aside from visiting http://www.thatpetplace.com/, you can also visit the retail stores of The Pet Place at this address.
South of Route 30
Store hours are: Monday-Saturday from 9am - 9pm and Sunday from 10am - 6pm.
Discount and Coupons
You can find several coupons you can use to enjoy offers such as Free Shipping or discounts of up to 40% at the Sales & Coupons section of The Pet Place or by Clicking Here.
That Pet Place
237 Centerville Rd.
Lancaster, PA 17603
Customer Service at 1-888-842-8738 (TOLL FREE)
International Customers at 717-299-5691
You can also email your inquiries through their Web Form.